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Quality assurance management professional who successfully implemented a quality system for a branch in China. History of process improvement resulting in a decreased cost of quality $698,264 using customer warranty analysis, resulting 24.7% improvement. Designed and implemented Product Identification System increasing correct product quality 90.9% and decreasing the cost of quality $672,000 annually. Recipient 2006 Quality Award for Lowest AOQL. Specialties Quality Assurance Management | Process Improvement | Cost Reduction | Root Cause Analysis | DMAIC | Lean Manufacturing | Kaizen | 5-S | Problem Solving | Objective Management