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An experienced IT Manager with a proven background implementing customized application solutions that maximize productivity, streamline operations, and support business growth. Extensive experience in managing the installations and supporting desktop, MRP, and ERP applications impacting all functional business areas from head office locations to production environments and shop floors. “Go to” technical and software specialist with advanced problem solving and people skills. Valued strategic partner providing the reporting and technical advice that helps business leaders maximize their IT investment and advance business operations. Compliments technical skills with strong leadership capabilities. I can help business users attain a better understanding of their functions and why they are doing them every day. I am looking for a position to use my one on one and group training skills to help users accomplish more in their daily work cycle and be better satisfied with the software and desktop packages they are using. I would also be interested in positions involving Management, Project Leadership, and Report writing. > Systems Implementation > Applications Support > System Upgrades > Acceptance Testing > Systems Analysis > Department Management > Project Management > Database Management > Financial Reporting > Reports & Queries > Shop Floor Control > Business Process Improvement > User Training > People Management > MRP/MRPSystems PROFESSIONAL EXPERIENCE Specialties User Training, Application software implementations and upgrades, HP3000 System Manager, MANMAN Manufacturing Software including Engineering, Sales, Shop Floor Control, Barscan, Order Entry, Purchasing, Production Control, All Financial Modules, Database Administration. Ecometry Software including: Call Center, Website, Marketing, Purchasing, Warehousing. As well as MPE, Fantasia, Microsoft Office 2003, Cognos Quiz, Crystal Reporting 9.0, Past Member of HAPPEN Networking group.