Name pronunciation key FRAN-swah DAY-coat Seventeen years of experience make me uniquely qualified to tackle multiple functions within an organization. Throughout my work history, I have gained organizational acumen and technical expertise in progressively responsible positions, from operations and strategic account management to pre-sales engineering. While with Wise Men Consultants, I developed a Corporate Playbook defining roles, responsibilities and processes for the Accounting, Administration, Human Resources and Sales functions. I also increased the return on investment in Salesforce.com by customizing it to aggregate decision-making data, and created an Inside Sales department to process sales in excess of M for a new division. At Technologent, I led the conception of IT solutions reduced the quote delivery time and increased their accuracy trained a fifty-person team previously unfamiliar with the technology industry and assisted the VP of operations in matters of finance, human resources and problem solving. I became a technical resource at Arrow Electronics, where I helped the company transition to the SAP CRM software. Fluent in both English and French, I also managed major account relationships in the United States and Canada. Specialties Business Processes Client Relationship Management High Level Account Management IT Sales Channel Purchasing Team BuildingTrue Leadership Training EMCNetAppCiscoVMWareHPread more ...read less ...
Account Specialist At Sigma Solutions
Director Of Operations And Engineering At Wise Men Consultants
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