207 Matches for Farah Ahmed

Farah Ahmed Age 31

Boise, ID

Also known as: farah_ahmed

Farah Ahmed lives in Boise, ID.

Farah Ahmed

Ottawa, ON

Also known as: farahiahmed

Driving call center performance through proven process excellence and leadership." Bell Bravo Award-Winning professional with more than years experience utilizing creative and hands-on management methodologies to implement, manage and improve customer service programs optimize call centreagent work flows drive quality and manage high-volume inbound customer service and technical support programs. I provide leadership, vision and strategic planning to facilitate the attainment of divisional goals and long term objectives combined with the hands-on, collaborative management style required to support the tactical execution of operational plans. Proven track record of improving operational efficiencies, reducing costs and increasing revenues for the business. Strengths include the ability to analyze business processes and define inter-dependencies, organize and coordinate activities of diverse functional areas and utilize communications and negotiating skills to resolve conflict, build consensus and leverage technical knowledge of subject matter experts to ensure positive ROI for assigned projects. My Specialties Call Centre Management Business Optimization Voice of the Customer management Vendor RelationsProcurement Operational Planning and Strategy Customer Experience Management Business Process Outsourcing (BPO) System Development and Implementation Root Cause Analysis Contact Center Quality and Efficiency TacticalStrategic Planning and Execution Strategic Account Management Project Management Offshore Onshore experience

Farah Ahmed

Vancouver, BC

Also known as: neonrainn

Farah Ahmed lives in Vancouver, BC.

Farah Ahmed

Bronx, NY

Farah Ahmed lives in Bronx, New York.