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Employed by HSBC for more than 30 years, I have gained a wide range of experience in roles which have included Branch Manager, Project Manager, Personnel Manager and Credit Manager. I have spent the last 14 years working in commercial banking as a Senior Commercial Manager, Head of Commercial and I am now a trainer delivering courses dealing with all aspects of commercial & credit risk. My goal is to add value wherever I can, to drive up employee engagement and ultimately to deliver outstanding customer service. Specialties Project Management Human Resources Management Commercial & Credit Risk Management