To use my 12+ years of experience at Fortune 500 Silicon Valley Tech firms to aid any firm I work for in growing their business and marketing their products and services. 2010-2011 Trader Joe’s Customer Service. Exceed expectations. Drive business to my line. Drive revenue. Inventory management. Merchandising. Exceed sales goals. 2009-2010 Macy’s California, Los Angeles, CA Sales Customer Service Revenue Generation: Sell $2,000 or more per day in volume. Exceed sales goals and performance metrics to contribute to overall company revenue. Consistently exceed 100% or more of sales goals. Cross-selling various apparel items and lines of credit. Served clientele to assure they had a superior transactional experience. 2007-2009 Burbank Casting, Los Angeles, CA Production Coordinator Completed the new hire paperwork for all employees. Made 15-30 outbound calls/ day to ensure cast efficiency. Managed day to day operations of casting employees. Coordinated on-set extras for independent films. Monitored attendance for employees. Managed payroll for cast members. 2005-2006 Last Planet Theatre, San Francisco, CA Sales Marketing Manager Made 15-30 outbound cold calls per day. Completed 30 cold call sales visits in a typical day. Successfully marketed theatre company; marketing, public relations, branding. Increased awareness of existence of the theatre in specific areas/populations. 2000-2002 Fatbrain.com (now BN.com), Santa Clara, CA Sales Customer Service Answered 50 plus inbound sales calls per day. Cross-sold various services and items to clientele. 1998-2000 Cisco Systems, San Jose, CA Sales/ Customer Service/Project Manager Conducted e-mail and phone based customer service/sales. Project managed technical writers and engineers. 1997 David Cheney & Associates, San Jose, CA Sales Associate Made 50-60 cold calls per day Conducted business development for the various IT markets Sold and closed various deals with C-Level Executives of companies Specialties Excellent written and oral communication skills, fluent in English (written and spoken).Customer service, sales, marketing, advertising. Detail oriented with strong organizational skills. Proficient in: MS Office, understanding of business/economics, smart phone apps, technical writing, Mozilla Firefox, wireless devices, system and file administration, SAP, Apple products, internet, troubleshooting, Windows Vista/XP, and security software. .read more ...read less ...
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