Solution-oriented business system consultant with a successful 20-plus-years track record in managing a broad range of information technology initiatives while participating in the planning, analysis, and implementation of state-of-the-art business applications. Specialties • Business Process/Workflow Design and Reengineering • Business Intelligence and Data Mining • Natural Speech IVR & Call Center Technologies • Supply Chain Management • Business Impact Analysis • Cost Benefit Analysis • Risk Assessment & Contingency Planning • Project Management • Enterprise Contact Center Managementread more ...read less ...
t-mobile
university of washington alumni group
University Of Washington
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