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Mediums include but not limited to electronic newsletters, web pages, and computer based instructional tools. Created and maintain a computer based training that can be distributed worldwide for immediate and accurate training on how to use the Symantec CRM program. CBT has been distributed globally and has raised the bar for training developed internally. Another aspect of the role is the design and delivery print based training materials and marketing the team’s resources and services at Symantec’s annual World Wide Sales conventions. Design training programs and other instructional tools for the Symantec sales force. Deliver training and develop print materials for international audiences.