carlos casanova
Carlos Casanova is the President & Solutions Architect for K2 Solutions Group, Inc. and the co-author of “The CMDB Imperative: How to realize the dream and avoid the nightmares”. Mr. Casanova delivers executive & practitioner level professional services, training and technology solutions that support the delivery of IT Service Management and Knowledge Management initiatives. He is widely published, an editor and writer for the itSMF USA Newsletter, Treasurer for the itSMF New England LIG, President of the itSMF USA Sustainable 360 SIG and member of the Industrial Advisory Board for the University of Massachusetts Dartmouth. Prior to K2 Solutions, Mr. Casanova was a Sr. Enterprise Architect with MetLife, Inc. where he was the visionary and manager for the first CMDB deployment and subsequently helped design its second generation, enterprise-wide ITSM platform. He is regular speaker at major ITIL conferences on Configuration Management/CMDB/CMS and IT Leadership. His career spans electronic engineering hardware design, military contracting, software architecture, management/executive consulting, business process modeling, account management, entrepreneurial startups and technology architectures. In addition, he has professional experience in IT Risk Management, Business Continuity and IT Security. A full list of my publications and presentations can be found at: http://www.carloscasanova.com Specialties ITIL & ITSM Certifications, Configuration Management System (CMS), Configuration Management Database (CMDB), IT Security, Project Management, Account Management, Software Development/Lifecycle Management, Business/IT Processes & Procedures, Software Engineering, Product Development, Public Speaking read more ...
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