I managed the website for the U.S. Department of Housing and Urban Development for years. Best job ever A real shot at improving the way government serves. And I had a great time helping organize the government web communications community. In , I started the government Web Content Managers Forum - now more than , federal, state, and local government web communicators across the country who share best practices and lessons learned. I also co-chaired the Federal Web Managers Council from its creation until I retired in , with years of federal service.Public service is a passion - not a job. So as a retiree, I teach courses and do a little consulting now and then. I'm an advocate for Plain Language, and I've been honored to judge both the Clearmark Plain Language Awards in the U.S. and the WriteMark Plain Language Awards in New Zealand. And when the spirit moves me, I toss out some ideas about ways the government could improve customer service, through this blogread more ...read less ...
writing
indiana university alumni network
Indiana University Bloomington
Lafayette Jefferson High School
Delphi High School
Government
Retired
Assistant Director
Assistant Dean
Government Web Communications And Customer Service Consultant At Harrison Web Solutions
Department Web Manager At U.s. Department Of Housing And Urban Development
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