Innovative and talented Project Manager with over years experience in the IT Industry with emphasis on Deployment, Release, and Implementation Management. As a former software developer and systems analyst, I offer competent technical qualifications with achievements in quality improvement and project management. My experience encompasses strong leadership and successful team building capabilities combined with excellent technical, communication, presentation, and customer service skills. I am a resourceful problem solver with a proven ability to bring quick resolution to challenging situations as well as building lasting relationships with vendors and customers. Specialties years Significant Complex Project Release Management Experience years Software Developer Experience Bankcard Credit Card, Accounting (General Ledger Asset Management), Telecom, Retail (Home Improvement), and Healthcare Medicaid (MMIS) Experience Certified PeopleSoft Technical Pro Quality Process Management, Improvement and Control Continuous Process Improvement Customer Service Satisfaction Process Engineering Mentor, Coach, Leaderread more ...read less ...
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Columbus State University
Georgia Southwestern State University
Boston University
A Href Eduboston-university-18461 Boston Universitya
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