Steadfast motivated professional with 12+ years of experience in technical writing, problem determination, resolution, root cause analysis, mentoring and leadership. Comprehensive background in UNIX, Windows, and Point-Of-Sale 4690 Operating Systems, 80211b network. Deeply committed to quality standards and professional ethics. Highly skilled and competent in knowledge of pc applications (Microsoft Word, PowerPoint, Excel, Photodraw, Outlook), and Windows Operating Systems (Win 9x/2000/XP). Superior literary and analytical skills acquired through extensive writing and research. Quick study with an ability to rapidly achieve organizational integration, assimilate job requirements and employ new ideas, concepts, methods and technologies. Energetic and self-motivated team player/builder. Effective in work situations requiring an ability to manage multiple and concurrent responsibilities. Exceptional communication, interpersonal, intuitive, administrative, organizational, problem solving and leadership skills. Thrive in both independent and collaborative work environments. Specialties Problem Management is an area of the business that drive(s) toward understanding root cause(s). This position works towards what can be done to not allow the problem to happen again, but if it does, what can be done to restore service in a quick efficient manner. This position always works toward improving processes and communication.read more ...read less ...
dc
boston celtics
lifetime
lost
reason
country
ncis
alias
heroes
jericho
smallville
journey
acdc
tim mcgraw
class of 1991
class of 2001
cold case
crossing jordan
skid row
rascal flatts
prison break
pearl harbor
we were soldiers
csi shows
a few good men
the unit
the closer
kyle xy
ghost whisperer
saving grace
the patriot
kenney chesney
october road
windtalkers
Hillcrest High
Salt Lake Community College
Hillcrest High School
University Of Phoenix
University Of Phoenix-utah Campus
United States Army
Operations Analyst
Help Desk Analyst
Problem Management
Information Technology And Services
American Stores Company
Specialist At Us Army
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Heavy Equipment Operations
American Stores Merged With Albertsons
Albertsons Merged With Supervalu
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Problem Management & Student At Uop Attaining Mba Degree. At Supervalu
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