A passonate, dedicated, driven individual who loves with everything that is in his life. He lives and loves as if today is his last day on the earth. He has worked for various companies as a Customer Service Professional, Inside and Outside Sales. He brings a energetic solution mindset with creative concepts to solve various problems. He enjoys the tough calls. Frequently he would take on problems to bring on challenges to stretch himself and his personal relationship skillsets. Specialties Call Center Management, Statistics and Metrics Development and Analysis, Phone Ettiquette, Call Crisis Mitigation, Phone De-escalation Skill Training, Benefit Plans Cost Control Methodologies, Medical Plan Utilization, Cash Flow Analysis, Benefit Plan Designs, Wellness Programsread more ...read less ...
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