Results and execution driven offering progressive career in financial/operations management, business analysis, process improvement and project management. Proven leadership abilities, capable of building organizational cohesion, creating motivated work environments and upholding performance accountability. Excellent analytical, interpersonal, communication and presentation skills. Extensive experience in all phases of systems development life cycle, including documenting problem statements, user requirements, status reports, meeting agendas/minutes, action plans, issues logs, design specifications, process maps, data flow diagrams and unit/integration/user acceptance test scripts Over 16 years of information technology experience in project management, business analysis, desktop/server and network support in the areas of financial services, transportation, merchant services and consulting. Specialties Project Management (Working towards PMP Certification) Business Analysis Software/hardware integration Client Relationship Management Vendor Relations Customer Satisfaction Measurement and Analysis Process Improvement Operations Management Asset Managementread more ...read less ...
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