OBJECTIVE: Project Manager position that allows me to use my people and customer service management skills to raise the standard of the customer experience ensuring customer retention.PROFILE A motivated personable business professional with multiple college degrees and a successful 15-year track-record of service management and multiple certifications. Texas Certifications include Educator in Business and Supplemental English as a Second Language, Conflict Resolution, and Emergency Medical Technician Basic. Fifteen years of customer service experience including personnel, team and service project management. Excellent team leader who completes projects on time; flexible, versatile and able to maintain a sense of humor under pressure to ease the situation. Specialties Business Processes, Home Sales - Buying and Selling, Conflict Management, Customer Relations, Service and Support, Human Resources, Information Technology Instruction, Meeting Facilitation and Presentation, Microsoft Office, Personnel and Project Management, Staffing, Systems Integration, Technical Support Staffing and Processes.read more ...read less ...
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