I'm Founder and Chief Experience Architect of Lightswitch – a completely kick-ass customer experience company focused on helping companies architect captivating customer experiences that win passionate advocates. Some of the companies I've worked with include AMD, Gateway, HP, DreamWorks, VH1, Toyota, Lexus, Bank of America, Kaplan, hp, PETCO, The Irvine Company, American Airlines Cargo, Greenlee, RAPP, RiechesBaird, and Sally Hogshead.I'm also the Co-Founder of TheSmartly.com, a national online writers’ collective, and I blog for the popular Orange County business magazine, OCMetro, where I maintain an online series called “Customer Focus.†In April 2011, I was named an Orange County Business Journal 2011 Women in Business nominee and was featured as one of ten top “digital moms†in Orange County by OCFamily Magazine.,Savvy marketer. Customer experience crusader. Saucy mama. Occasional moron.,read more ...read less ...
pr
sales
social media
innovative marketing
social media today
word-of-mouth & buzz innovators
University Of Michigan
University Of Michigan - Stephen M. Ross School Of Business
Moscow
Purdue University
Operations
Lincoln
Acting Director
Co-founder And Publisher At Thesmartly.com
Founder And Chief Experience Architect At Lightswitch
Consultant - Worldwide Consumer Marketing Group At Amd
Founding Partner At Matrix Consulting Partners
Relationship Marketing At Gateway
Marketing Communications Director At Ford Motor Company
Hudson Partners
Founder And Chief Experience Architect
Totally Worth Circling.
Lightswitchfounder & Chief Experience Architect
Ford Motor Company Yep
You Know The Onemarketing Communications Director
Matrix Consulting Partners My First Marketing Consulting Businessfounding Partner
Inc General Contracting Company Building Exclusively In Russiavp
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