Amer M. Mirza

Male, 44 years old

• Professionally lead various phases of the projects, as an IT Manager, worth over 50 Million Dollars. • Lead 5 full Cycle Enterprise wide Software Implementations for Fortune 25 - Fortune 500 companies both Domestic and International. • Managed team of over 20 professionals including business and offshore development teams. • Implemented Standard Operating Procedures for various IT and Business Teams. • Change Management lead for various SAP Implementations for Fortune companies. • Converted many hard-cover publishing magazines to .com increasing 10 fold revenues. Project lead for each aspect of the SDLC methodology during the e-Business conversion. • Hard coded and developed Employee Self-Service Application using VBScript, .ASP and SQL Server. Helped cut the employee response turnaround time by 90%. Helped cut 90% of non-productive time due to the Application. • Supported 5000 - 15000 SumTotal LMS end-users as the only Tier 3 Tech Support. • Developed SAP and Learning Management Systems go-live support model for various Fortune companies. Helped document issues logs for lessons learned and further improvements. • Provided Technical Support to 5000+ SAP Users during Go-Live for various Fortune companies. • Volunteered as a Teacher and taught technical courses to Adult Learning Institutes and Inner-City. AREAS OF EXPERTISE SAP HCM, Project Management, Operations Management, Change Management, Business Process Improvement, Business Process Automation, Data Governance, Security Controls, Business Analysis, Technical Analysis, System Implementations, Data Migrations, Cross-Platform Testing, Application Integrations and Configurations, Internet Marketing, Vendor Relationship Management, SQL Server Administration, Microsoft Server Administration, SQL Programming, Web Design (Photoshop and HTML), Web Application Development/ Programming (.ASP, .Net, Visual Basic, VBScript, JavaScript), SumTotal LMS, E-Commerce, LAN/Wi-Fi/WAN setup. Specialties IT Project Management, ERP Implementation Management (incl SAP), Technical Team Lead, Overall Business Information Systems Management. read more ...
  • Depaul University
  • Manager
  • Advantage Direct Inc

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